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Shipping Policy

Free Shipping

Most items on our web site have free shipping to almost anywhere in the United States. Some restrictions apply to remote locations. We will contact you before shipping if there are any questions. For shipments outside of the US we will contact you with a shipping quote before shipping the items. 

Shipping Cost Calculation and Taxes

Shipping charges are calculated based on weight, location, and number of shipments in the order. You can add items to the online shopping cart and enter your zip code, without entering your credit card information, and press apply to see the shipping charges. Some larger items, like cabinets, flooring, and workbenches, are shipped via freight truck lines. Shipments are curb side deliveries. If you have any questions on the shipping cost email sales@carguygarage.com

Estimated Shipping Time Frames

We use business days, any day not a weekend or holiday, as a time frame. We ship most products by UPS ground and Fedex ground.

We will notify if there is a back order on the product by e-mail. For most orders we provide a tracking number which can be used to track the progress of your shipment by clicking on the link in the order status e-mail. We verify all estimated shipping time frames with confirming e-mails to you.

Shipping Time Frame: The number of business days from the time you place your order to the time the product ships. If you have any questions in regards to the shipping time of a product please email sales@carguygarage.com or call 800-736-9308 If you order multiple items, some items ship faster than others and you will receive status by email on each item.

Additional charges will be added for freight services if one of the below apply:

  • You live on an island with access or limited access via bridges.
  • You live in a remote location within the US. (A remote area is an area that extends 50 to 75 miles past a Major Airport City. Examples of Major Airport Cities are, Newark NJ, Salt Lake City, UT, Los Angeles, CA, Chicago, IL. The presence of an Airport within 50 to 75 miles of a City, does not constitute it being a Major Airport City.)
  • You live outside of our local delivery area.
  • You want a specific delivery time or a delivery on a weekend.
  • If you do not arrange a drop off time with the freight company, the freight company will charge storage fees.

If you have any questions about shipping please call us at 800-736-9308

Shipping Outside the Continental U.S. 48 states, International Orders

Please read carefully if you are ordering outside the United States. We will accept and fulfill orders on a case by case basis for all originating orders in Canada, Ireland, United Kingdom, Alaska, Hawaii and Puerto Rico. If you are from another country, we can accept orders via email at our discretion. Most International orders would require the customer to use a freight forwarding company in the United States, Car Guy Garage, Inc. would only accept money orders and certified bank checks for these orders. Please email your address, country or origin and product(s) you would like to purchase. We can then advise of the process to purchase. All sales final on International orders, no returns or refunds. You should also be advised most warranties are not valid outside the United States, if they are valid you may be responsible to ship product to service organization in United States.

These orders are subject to increased shipping fees and in some cases these Countries will collect duties on merchandise that enters these Countries. We are not responsible for outlining any taxes, duties or custom broker fees by any Country outside the USA.

Duties, Taxes, Tariffs, Brokerage fee's and all other applicable fee's that may be charged upon entry of our shipped product to Canada is the sole responsibility of the customer and is NOT included in the flat shipping cost.

If you have any questions on Canadian import fee's prior to placing your order, please call the following numbers for Canadian customs:

From within Canada, call:

1 800 461-9999 (toll free)

From outside Canada, call:

(204) 983-3500 or (506) 636-5064 (long-distance charges apply)