To Order
Please place your order on our secure website. For
questions about an order, please call 800-736-9308 or email sales@carguygarage.com
Payment
Payment must be received in full before an order can be processed. We accept Visa, Mastercard, Discover, and American Express. Please note that your credit card statement will read Car Guy Garage, Inc.
If you enter an address for the "Ship to" addess that is different from the "Bill to" address, your credit card company may require that the "Ship to" address be on file with the credit card issuing bank. The charge may be declined if the differing "Ship to" address is not on file. You will need to contact your credit card company to put on file the alternate address and try to place the order again.
Order
Cancellation
You can cancel an order within
30 minutes of placing your order without a cancellation fee. You must contact us within 30 minutes of placing your order. If an item has shipped, it cannot be canceled. Custom orders can NOT be canceled, returned or exchanged. Any non-custom order that is canceled after the 30 minute time period elapsed is subject to a 25% cancellation fee for each item that is canceled.
We have a proprietary screening method for all orders. Potential fraudulent orders are flagged for investigation. In some cases, we will ask for additoinal verification information.
Return Policy
Please read and thoroughly review our return policy. You can read the terms of our return policy on the Return Policy page.
Questions?
We are open Monday through Friday 8 AM to 4 PM CST. Call us 800-736-9308 or email sales@carguygarage.com
Holiday Schedule
Closed Memorial Day
Closed Labor Day
Closed July 4th Independence Day
Closed Thanksgiving and the following Friday
Closed Dec 24 and 25 for Christmas
Closed Dec 31 and Jan 1 for New Year's
We do NOT have an office or storefront.
Mailing Address:
Car Guy Garage, Inc.
4740 N. Cumberland Ave. Suite 150
Chicago, IL 60656
* Please do NOT ship anything to this address! *